Bonus Items – DLC

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    • #6583
      PK_CM505PK_CM505
      Amministratore del forum

      IMPORTANT – We are aware of an issue with the console bonus items which are not appearing in game. The team are working hard on a solution!

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    • #6665
      Avatarhudson560
      Partecipante

      I can’t get my pre ordered items I got with the game go to click on them and the game keeps crashing any help on how to get them please

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    • #6668
      AvatarLibitina
      Partecipante

      Found the issue, i forced another download from PSN Store from my mac direct to PS4, re ran the update and again forced the sapphire throne and Portal pioneer after the update and both are now working.

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    • #6669
      AvatarLibitina
      Partecipante

      Rainbow Island isn’t peaceful, it has level 30 creatures all over, guessing its 30 levels from where i ported from, island 1.

      They do attack.

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    • #6672
      AvatarLOGANROSS
      Partecipante

      Can someone please help?

      I’ve purchased the ” Gold Throne Edition”, Entered the PSN code that was in the box. It said it was ACCEPTED on PSN & Added, but i CAN’T find the BONUSES Anywhere………

      I CAN’T find where to ” FORCE” the update OR the Bonus items again……

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    • #6709
      AvatarPhanZero
      Partecipante

      @LOGANROSS
      You have to get to the main menu (Options button) and select the DLC Store. There you’ll find the content.

      However, be aware of what @PK_CM505 said in the first post: There is an issue (which I can confirm at least for Xbox One), which crashes the game everytime you select something of your content in the DLC Store (also hudson560 brought that issue up here). They really have to fix this soon as it’s very annoying to not have access to your pre-ordered stuff. Luckily it’s all optional stuff, which gives you no real advantage or such, but anyways…

      I played (and therefore supported) the game since it’s Early Access on Steam, so you can be sure I love that game. But with the pre-order content they fucked it up.

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    • #6710
      AvatarRass
      Partecipante

      I´ve purchased the PS4 digital Edition and everything works fine with my Bonus dlc, except the Emerald Throne didn`t show up in my inventory.
      Is this also a known bug?

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    • #6711
      AvatarDiddy
      Partecipante

      Got the Portal knights demo on ps4, I bought the full game off the demo page not knowing there was Portal Knights – Sapphire Throne Edition download. Mine still says Portal Knights demo even tho its the full game. Cant find bonuses I should get,looked in the dlc page in options? Have i made a big mistake by downloading the wrong version or am I being stupid?

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      • #6728
        AvatarRass
        Partecipante

        Did it the same way an they show up in the dlc section for me.
        I found out yesterday I can redeem so many Preorder boxes as I want, think this is not as it´s mentioned.
        I opened three other Pioneer Boxes yesterday and in one was the blueprint for the Blue Shard Throne!?
        Should there be a Throne in the box or the blueprint for it?
        Little bit wired everything around the preorders 😉

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      • #6731
        AvatarDiddy
        Partecipante

        The only thing that shows up in the dlc shop is the two robots and emoji box. Strange that they show up in your dlc shop,just unlucky I guess. Deleted everything to see if that was the problem, still the same!!!

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      • #6734
        Avatarxvb
        Partecipante

        I have nearly the same problem. I just paid for Portal Knights – Sapphire Throne Edition and both addons appear to be installed on the gamepage on ps4. But the game itself remains on trial mode, so i’m still stuck in the first world and get the ad page of the game when i try to enter the portal… In the store i have the dlc, but if i click on them it tells me content can’t be selected right now. reinstalling the game (and even the save) did not work.

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    • #6811
      AvatarMorningBacon0
      Partecipante

      • Questa risposta è stata modificata 3 anni fa da AvatarMorningBacon0.
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      • #7959
        AvatarSongwren
        Partecipante

        I am having the EXACT same issue. Played trial, purchased saphire edition, but stuck in Trial mode with my characters. I cant go through a portal even after deleting and redownloading game, just shows the splash screens from trial when I try, and even says trial when it gets to the main game screen. Stuck on 1.02 trial. Cant even get to full game. When is a patch coming? This is not what I expected, I’m locked out of the game because of this!

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      • #8624
        AvatarX007_LONESTAR
        Partecipante

        My issue is also pertaining to buying saphire edition and my game is still stuck in trial mode. 🙁

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    • #8236
      AvatarSpozz21
      Partecipante

      Same issue. Crashes when I select one of my bonuses in the DLC Store.

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    • #8433
      AvatarWarriorSwan25
      Partecipante

      I can’t get my pre ordered items I got with the game….

      Have same issue. Thanks.

      • Questa risposta è stata modificata 2 anni, 12 mesi fa da AvatarWarriorSwan25.
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    • #8576
      AvatarSethPK
      Partecipante

      Same issue here too.

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      • #8719
        AvatarSethPK
        Partecipante

        I ran the update last night and now have my DLC. Thanks.

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    • #8613
      AvatarXanderos33
      Partecipante

      I downloaded the update and I still don’t have my bonus DLC items, the gift boxes aren’t showing up in the store, I’ve uninstalled and reinstalled the DLC, created a new character, created a new world, and still nothing. Oh not to mention that I had to repurchase the game because I couldn’t get it out of trial mode which I didn’t get my money back for the initial purchase. So I’ve basically spent $40 on this game already, so needless to say I’m less than satisfied with your initial launch performance, these things should be tested and figured out prior to launching the game

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    • #8722
      AvatarDemonHunter
      Partecipante

      Downloaded the new update for Xbox One, loaded the game afterwards and still noticed no items to get from the DLC. Only ones it shows in the list is the 2 robot skins and the emoji box.

      Game is fun nonetheless, I tend to spend more time on it then any other game, but supposedly the new update fixed the DLC content, but seems some are still missing out on these items. I pre-ordered May 16th, I for one could careless for the DLC, but if it states I can get it, give it to me!

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    • #8726
      AvatarDemDem
      Partecipante

      Yup same here. I downloaded the new update but still no DLC bonus items for per-ordering on XboxOne. Is there anywhere to talk to support/open a ticket? Game is still fun, but would still like the bonus items I was supposed to receive for per-ordering.

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    • #9615
      AvatarSkullAlzar
      Partecipante

      Bought the game a week before launch. Still played with no problems other then no preorder dlc. And I got the emarald throne one. When will it be fixed or added to the game??? And how much longer must we wait to get them?

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    • #9607
      AvatarXanderos33
      Partecipante

      Wow I’m being censored for being honest?

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    • #9605
      AvatarXanderos33
      Partecipante

      Good luck talking to someone filing a support ticket, it takes them days and days to get a response and when you do its not at all helpful, just a “sorry for the inconvenience but we can’t help you”

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    • #9767
      AvatarXanderos33
      Partecipante

      Man seriously no one has moderated these forums in days???

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    • #10140
      AvatarPrimalOdd
      Partecipante

      I’ve got my gold throne pack but cannot and do not have my pioneer pack whatsoever! I’ve looked everywhere for it, in dlc menu tab in-game and even PS store. When I redeemed my code, it said I unlocked the gold throne pack and pioneer pack. Its only now I realized I don’t have it 🙁

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    • #12810
      AvatarCariousCarcajou
      Partecipante

      Did this get fixed? I redownloaded Portal Knights after getting my Xbox One X and I can’t use any of my doc items like the rainbow world. It says the license is missing. I’m not sure if this is part of the same known issue.

      Thanks.

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    • #13134
      AvatarMariahannah
      Partecipante

      Crashes when I select one of my bonuses in the DLC Store.

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    • #13307
      AvatarZenQDesire
      Partecipante

      If anyone has an extra rainbow cat add my Xbox GT: ZenQ Desire and message me.

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